Terms & Conditions
Distributor |
A. Yes LLC CLL Contour, LLC |
Prices displayed on this website |
Product prices displayed on this website * Consumption tax will be charged separately * Shipping costs are not included * Depending on the country or region, customs duties (import tax, VAT value-added tax, customs fees, etc.) may be required separately. |
Payment Method |
We accept credit cards, Apple Pay, and PayPal. <Accepted credit cards> VISA, MasterCard, JCB, American Express |
Orders | Starting from 1 piece |
Delivery |
We will ship within 3 to 5 business days after the order is processed. *We do not ship on Saturdays, Sundays, or holidays. |
Shipping Cost | Flat rate of $15 (tax included) nationwide and $35 (tax included) for international shipping. |
Returns, exchanges and cancellations | We do not accept returns, exchanges, or cancellations of orders due to customer convenience. However, we will accept returns and exchanges if the product has an initial defect, is damaged during delivery, or is sent in error. In such cases, please be sure to contact us with your order number within 7 days of receiving the product. We will then process the return or exchange. If a replacement product is available, we will exchange it for a good product and cover the shipping costs for return and re-delivery. If a replacement product is not available, we will refund the full amount. Please note that we cannot accept returns or exchanges after 7 days have passed since the product arrived, even if it is unopened. |